Face Value provides market research and analysis on the postal, express and package delivery markets. Drawing on a range of market and company news as well as original research, Face Value's analysts - who between them have over 30 years' experience of the industry provide concise and actionable intelligence.
Our core service is Face Value Insight - a subscription-based service that provides daily scrutiny and analysis of market events. The subscription also includes access to Face Value's extensive knowledge base of industry events and information, and to the analysts.
We also provide research services and reports that provide an in-depth understanding of these dynamic markets. Our research includes:
- Market sizing, structure and dynamics
- Profiles of the leading competitors
- Customer satisfaction and loyalty studies
- Employee research
- Usage and attitude surveys
- Advertising and communication research
- Service performance studies: transit testing, mystery shopping