Employee Communications
Face Value can provide internal communication programmes which compliment your training and customer promotion:
Employee
Research
Our starting point is often an audit or research
of your current position. In terms of the reseach we are often comparing
the views of your people and the customers they serve. Such research can
identify gaps in terms of customer expectation and service
provision. Results from the research often feeds into communication
programmes.
Employee Communications Strategy
Any tool or programme that we
implement is underpinned by our knowledge that their unless there is a solid
strategy then their impact will be diluted. We have that mindset when
we develop the projects and, if needs be, we can help refine your strategy alongside them.
Employee Communications
Programmes
We have developed both small and large campaigns across a
number of media to ensure your strategy is implemented effectively. These
can be employee newsletters, events or the training of your managers to make them better communicators.